“Al is an exceptionally strong leader with an outstanding understanding of Client Services Delivery. He is keenly responsive to the Voice of the Customer while controlling costs and effectively managing stakeholder expectations on consulting engagements.
From a personnel management perspective, Al is not only an empathetic manager but he truly understands that a leader's greatest asset in a matrixed environment is his / her team. In building a team of high performing and passionate consultants, Al delivered exceptional results, both for IBM Global Services Headquarters, but for the IBM Corporation as a whole
Paul Lucas - Process Control Manager and Lean Six Sigma Black Belt at Barclaycard